Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

1. Introduction

Welcome to IUEX.co.uk (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website IUEX.co.uk, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and address when you contact us or request a quote.
Technical Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).
Usage Data: Information on how you use our website and interact with our ads.
Communication Data: Any messages or inquiries sent through our contact forms or social platforms.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Respond to your inquiries or requests.
Process quotations and service bookings.
Send marketing communications (only if you’ve opted in).
Analyze website performance and improve user experience.
Run advertising campaigns on Meta (Facebook, Instagram) and Google in compliance with data protection laws.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and for marketing analytics.
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or trade your personal information.
We may share data only with trusted third parties who assist us in operating our website, running ads, or serving customers—such as:

Marketing platforms (Meta, Google)
Web hosting providers
Analytics tools (Google Analytics, Meta Pixel)

All third parties are required to keep your information confidential and comply with data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
However, please note that no method of data transmission over the internet is completely secure.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

You can exercise these rights by contacting us at:
📧 info@iuex.co.uk